Privacy Policy

This Privacy Policy outlines how Peter Georgiou Hair Stylist ("we," "us," or "our") collects, uses, and safeguards your personal information. We are committed to protecting your privacy and ensuring the security of your personal data in accordance with the Data Protection Act 2018 and the General Data Protection Regulation (GDPR).

1. Information We Collect

We may collect and process the following types of personal information about you:

Name and contact details (including email address, phone number, and address).
Date of birth and age.
Information related to your haircare preferences and requirements.
Records of appointments and services provided.
Payment information, including credit/debit card details.
Any relevant medical information or allergies to ensure the safety of the services provided.
Feedback, reviews, or testimonials you provide.

2. How We Use Your Information

We use your personal information for the following purposes:

To provide hairdressing and hairstyling services to you.
To schedule appointments and manage our salon bookings effectively.
To process payments and issue receipts for services rendered.
To communicate with you about your appointments, updates, and promotions.
To respond to your inquiries, requests, or complaints.
To improve the quality of our services based on your feedback.
To comply with legal obligations and regulatory requirements.

3. Legal Basis for Processing

We process your personal information based on the following legal grounds:

Performance of a contract: We process personal data necessary to fulfill our contractual obligations to provide hairdressing services and manage appointments.
Consent: In certain circumstances, we may seek your explicit consent to process certain types of personal data, such as medical information or marketing communications.
Legal compliance: We may process personal data to comply with legal obligations, including financial and tax-related requirements.
Legitimate interests: We may process personal data to pursue our legitimate interests, provided that these interests do not override your rights and freedoms.

4. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including any legal, accounting, or reporting requirements.

5. Data Sharing

We may share your personal information with the following parties:

Our staff members, who require the information to provide services to you.
Third-party service providers, such as payment processors or marketing agencies, for the purposes of supporting our operations.
Legal and regulatory authorities if required to comply with the law.

6. Your Rights

You have the following rights regarding your personal information:

Access: You can request a copy of the personal information we hold about you.
Rectification: You can ask us to correct any inaccurate or incomplete data.
Erasure: You can request the deletion of your personal data, subject to legal obligations.
Restriction: You can ask us to limit the processing of your data under certain circumstances.
Objection: You can object to the processing of your data based on legitimate interests or direct marketing.
Data Portability: You can request to receive your data in a structured, machine-readable format.
Withdraw Consent: If we process data based on your consent, you have the right to withdraw it at any time.

7. Security Measures

We take appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, or alteration.

8. Contact Information

If you have any questions or concerns regarding this Privacy Policy or how we handle your personal information, please contact us at:

Email: hairapp@peteuk.co.uk Phone: 07743852588

9. Updates to the Privacy Policy

We may update this Privacy Policy from time to time, and any changes will be posted on our website. Please check back periodically for updates.